How PVNED Modernised Energy Data Management and Built a Future-Ready Digital Platform
Driven by innovation, data, and deep market expertise, PVNED enables customers to gain greater control over their energy operations while navigating changing regulations, market volatility, and the growing demand for sustainability.
As the energy sector became increasingly digital and data-driven, PVNED partnered with CAPE to modernise its digital landscape, improve customer interaction, and create a scalable foundation for future growth.
The challenge: keeping pace with a rapidly evolving energy market
The energy sector is undergoing significant transformation. The rise of renewable energy, increasing digitalisation, evolving regulations, and volatile energy prices are creating new challenges for market participants.
At the same time, organisations require faster access to reliable energy data in order to make informed decisions, optimise energy portfolios, and respond quickly to changing market conditions.
As PVNED continued to grow, the organisation recognised the need to further strengthen its digital infrastructure. Existing systems needed to become more scalable, data flows more efficient, and customer interactions more seamless.
The goal was not simply to upgrade technology. PVNED wanted to create a future-ready digital ecosystem capable of supporting innovation, growth, and increasingly data-driven services.
About this project
Company: PVNED
Industry: Energy and utilities
Technologies: Mendix and eMagiz
Solutions: Customer portal modernisation and energy data management platform
Focus: Customer experience, data management, and system integration
Outcome: Scalable digital infrastructure for future growth
Building a foundation for the future
Together, PVNED and CAPE identified two strategic priorities.
The first was modernising myPVNED, the organisation’s customer portal, which serves as a key interaction point between PVNED and its customers.
The second was strengthening the underlying energy data management platform to improve the way large volumes of energy data are collected, validated, processed, and distributed across the organisation.
By addressing both customer-facing and operational systems simultaneously, PVNED could create a strong and scalable digital foundation for future growth.
The solution: modernising customer experience and data management
CAPE worked closely with PVNED to modernise both the customer experience layer and the underlying integration landscape.
Using Mendix as the application platform and eMagiz as the integration platform, a modern architecture was created that improves connectivity between systems while supporting new digital capabilities.
A future-proof customer portal
The technical foundation of myPVNED was completely renewed to support modern technologies and future customer requirements.
The upgraded platform provides a more stable and scalable environment while making it easier to introduce new functionality as market expectations evolve.
This ensures customers can continue accessing services, data, and support through a portal designed for long-term growth.
A modern energy data management platform
To support growing volumes of energy data, PVNED invested in a more powerful and scalable data management environment.
The solution enables energy information to be processed, managed, and distributed more efficiently while improving the availability of real-time insights across the organisation.
Smart integrations across the IT landscape
Using eMagiz, CAPE developed the integrations required to connect systems and automate data flows throughout the organisation.
This integration layer reduces manual effort, improves consistency, and ensures the right information is available where and when it is needed.
Automated validation and processing of energy data
Energy data is automatically validated and processed through the platform.
This reduces the risk of errors, accelerates processing times, and creates a foundation for reliable reporting and decision-making.
Delivering measurable business benefits
The modernisation programme delivered benefits for both customers and internal operations.
A stronger customer experience
The renewed myPVNED portal provides a faster, more reliable, and future-ready platform that can evolve alongside customer expectations and market developments.
Greater visibility into energy data
PVNED can process and manage large volumes of energy data more effectively, providing better insights and enabling more informed business decisions.
Improved collaboration between systems
By connecting applications through a central integration layer, information flows more efficiently across the organisation.
This reduces duplication, minimises errors, and decreases the amount of manual work required.
A scalable architecture for future growth
The combination of Mendix and eMagiz provides a flexible architecture that can support new capabilities, additional integrations, and future expansion.
A partnership built on collaboration
The success of the project was driven by a close collaboration between PVNED and CAPE.
Throughout the programme, both teams worked together to ensure technology decisions aligned with business objectives while maintaining a strong focus on reliability, scalability, and long-term value.
“Working together with CAPE was and still is enjoyable, with impressive speed and a strong focus on efficiency. What stood out most was the proactive attitude of CAPE’s consultants, who challenged assumptions and consistently contributed ideas of their own. This made solutions much more robust and user friendly”
“The pleasant and efficient dynamic made the collaboration a successful and constructive experience.”
Preparing for the future of energy
The project has created a foundation for ongoing innovation across PVNED’s digital landscape.
As energy markets continue to evolve, the organisation can now respond more quickly to new opportunities, changing regulations, and emerging customer expectations.
Additional enhancements to myPVNED and new digital initiatives are already being explored, ensuring the platform continues to evolve alongside the market.
Enabling smarter energy management
For PVNED, digital transformation is about more than technology.
It is about providing customers with better experiences, creating greater visibility into energy data, and building the flexibility needed to thrive in a rapidly changing industry.
By modernising both its customer platform and data management capabilities, PVNED has created a digital foundation that supports innovation, operational excellence, and long-term growth.
Looking to modernise customer platforms and data management?
Whether you’re looking to improve customer experiences, streamline integrations, or unlock more value from your data, CAPE helps organisations create scalable digital platforms that support growth and innovation.
Ready to explore what’s possible? Get in touch with our team to discuss your challenges.
